For a successful company, quality management is very important. Due to this fact, TB&C Group has written down their fundamental guidelines of their quality policy.

  • Customer orientation
  • Management
  • Comprehension of employees and customers
  • Process orientation (processes)
  • System orientation (organisation)
  • Continuous improvement process
  • Relevant approach (controlled by audits)
  • Long-term supplier relations

These quality standards are subject to continuous improvements to guarantee the greatest possible safety for our customers and internal processes. The entirely quality process has been controlled by our certificates ISO/TS 16949:2002 and DIN EN ISO 14001:2005 . 

 

WE LIVE QUALITY!

 

Quality Policy of TB&C Technology GmbH

According to our slogan „We Live Quality“ we pledge ourselves to strive for quality in all aspects, ensuring customer satisfaction and thereby strengthening our position in the market.

Not only do we want to be a world-class supplier, moreover we also want to be an appreciated partner to our customers, providing them with added value and excellent service – from the initial request to the end of a project.

To reach these targets and become a world-class supplier we constantly need to evolve our organization and develop our employees as well as capable and reliable sub-suppliers. Furthermore our processes need to be shaped in a robust and sustainable way while we persistently improve our technologies and methods.

We take on responsibility for

1. ... putting the interests of our customers first. All our processes are built to enthuse our customers. To keep up with our customers we constantly monitor and improve our processes.

2. ... creating development opportunities for our employees. We believe that our employees are the key to our success and encourage quality awareness within our whole organization.

3. ... not only achieving our own requirements and targets but also help our suppliers achieve the same standards. We build partnerships with our suppliers and embed those within our quality strategy.

4. ... investing in our processes and infrastructure. We believe that only high-quality equipment and robust processes can deliver first class results.